Privacy Policy

Epic Group: Privacy Policy Statement

Last updated March 21st, 2016

This privacy policy applies to the websites for Epic Group, Epic Roofing & Exteriors, and Red Dot Restoration.

Our postal address is

2435 22 ST NE

Calgary, AB T2E 8K8

We can be reached via e-mail at info@epicgroup.ca

or you can reach us by telephone at 1-403-366-3770

We collect anonymized data via Google Analytics of visitors to our web page such as information on what pages are accessed, the length of time spent on each page, and the user’s referral URL. The e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer (such as survey information, requests for estimates, names and addresses, telephone numbers, fax numbers, etc.)

The information we collect is used to improve the content of our web page, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.

COOKIES

We may use cookies to store visitor’s preferences, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site.

CORRESPONDENCE

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products, services or offers from Epic Group and its subsidiaries. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products, services or offers from Epic Group and its subsidiaries. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address. Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations

AD SERVERS

With respect to Ad Servers: Currently, we do not partner with or have special relationships with any ad server companies. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically, we will post the policy changes to our website to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our website periodically.

ACCOUNT INFO

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them, a description of information that we maintain about them.

Consumers can access this information by e-mailing us at the above address, or writing to us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

SECURITY

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

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