Alberta's Extreme Weather - What to do when hit by hail or extreme wind

Steps to take if a hailstorm hits your home
Steps to take if a hailstorm hits your home copy

Alberta storms are something we’ve all had to deal with at some point, and the damages that can incur as a result of these storms can be a real headache for all homeowners in Calgary and the surrounding area. Calgary is in the heart of the Alberta region nicknamed “hailstorm alley” so it’s no surprise that we do get hail here, and that sometimes it can be worse than we hope for. Past hailstorms in Calgary have incurred millions of dollars in damages, with the hailstorm back in 2020 causing over 1 billion dollars in damages throughout the area.

We understand that when a hailstorm hits, it can be an overwhelming time for a homeowner, but we hope that this guide can help direct you in the right direction when trying to figure out what to do after a hailstorm hits. We’ve been involved in this space for many years and know that having an experienced company guide you through the insurance process alleviates stress and ensures that your repairs are completed with confidence. As a preferred contractor of almost all the insurance companies serving Alberta, we at Epic Roofing and Exteriors have helped over 20,000 homeowners process their insurance claims, turning headaches in to peace of mind.

The very first thing you want to do when your home has been damaged by wind or hail is to contact your insurance company.

Your insurance adjuster will be able to discuss the process of starting a claim, and provide any details that are related to your policy. Most insurance companies will then send a field adjuster or preferred vendor (like Epic Roofing) to assess the damage. It’s important to get a qualified inspector to do this assessment, so contacting your insurance company will easily get you access to preferred vendors, who will then send out qualified inspectors. It is important to note that all legitimate inspectors and adjustors are HAAG Certified. To learn more about the HAAG Certification, CLICK HERE.
When starting your insurance claim, you should alert your insurance company of damages that could lead to additional damages, such as interior home damage from rain draining in from missing shingles or holes. Your insurance will advise you on how to proceed with completing these emergence repairs. Depending on your deductible, emergency repairs may not always be covered, however, these fixes are important in insuring your home is safe from any extra damage.
Once your adjustor, or contractor has attended to your home, they will provide you with an estimate for repairs and give you options on how to proceed from there. It is important to have an experienced company like Epic review these approved estimates to ensure all damages are being covered properly. We are trusted by more insurance companies than any of our competitors and can assist you in understanding the estimate you have been given.

Securing a contractor for the repairs is the next step. Choosing to work with Epic expedites your repairs and ensures that you are working with qualified professionals with all appropriate certifications, WCB and liability coverages, access to insurance software etc. You will also qualify for any additional warranties that your insurance company may offer as many of them offer strong and additional warranty programs for homeowners choosing the preferred contractor.

We will provide you with an authorization document required to complete repairs to your property. We can meet you at your home or in our showroom to discuss products, colors and upgrade options. Even the smallest upgrade choices can increase the value of your home and may offer increased protection against future storms.
When we have received the signed authorization, the work can be scheduled, and you can rest knowing that your repairs will be completed with care and quality craftsmanship.

You will only be required to pay any appropriate deductible or insurance required depreciation when the job is complete.

We hope you find this guide helpful and look forward to helping you process your repairs with confidence.

When you call your insurance adjuster, ask for Epic Roofing & Exteriors.


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